Frequently Asked Questions

Is therapy covered by insurance?

Since I am an out-of-network provider, I can provide superbills (documents reflecting your session payment/s) so that your insurance company may reimburse you directly for therapy per your benefits plan. It is important that you contact your provider to understand your out-of-network benefits before starting therapy.

What are the fees for therapy sessions?

Currently individual 50 minute therapy sessions are $160 per session. Conjoint (more than 1 person), partners and family 50 minute therapy sessions are $180 per session. Fees for more frequent and longer sessions are discussed prior to scheduling. Automatic payments are processed at the time of session. You have the right to receive a Good Faith Estimate per the No Surprises Act. Annual increases are communicated in writing and/or via the Good Faith Estimate document. Once you provide your contact information, Simple Practice will send you a Good Faith Estimate detailing the fees associated with therapy. For more information, visit www.cms.gov/nosurprises or call 800-368-1019.

Is there a fee for canceling or asking to reschedule?

At least 24 hours prior notice (provided through Simple Practice client messaging or email at JR@JenniferLRobertson.com) is required for all cancellations and requests for rescheduling. If you cancel or request to reschedule session without at least 24 hours prior notice, your credit card on file will be charged the full session fee. There are times when I might be able to accommodate a rescheduled session later the same week and can apply the session fee.